ComEd

ComEd Global Service Numberss

  • Toll Free Contact Phone Number: 1-800-334-7661 or 1-800-Edison-1
  • (Tip: To contact a live representative directly as fast as possible press number 1, then press number 4, and then follow the provided instructions)
  • The average waiting time ranges from 10 to 15 minutes approximately.

Hours of operation:

  • Monday through Friday from 7:00am to 6:00pm.

Email:

  • To contact ComEd’s customer care department via email sumbit a support case here.

Chat:

  • ComEd does not offer live chat support for customers.

Additional Phone Numbers:

  • Business assistance: 1-877-4-ComEd – (1-877-426-6331)
  • Bill-payment: 1-888-806-CARE – (1-888-806-2273)
  • General Information: 1-866-368-8326

Address:

  • ComEd
    Customer Care Center
    P.O. Box 805379
    Chicago, IL 60680-5379.

Company Information:

  • Commonwealth Edison, also known as ComEd is an energy delivery company that provides service to 3.8 million customers in Illinois.

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