ComEd Global Service Numberss
- Toll Free Contact Phone Number: 1-800-334-7661 or 1-800-Edison-1
- (Tip: To contact a live representative directly as fast as possible press number 1, then press number 4, and then follow the provided instructions)
- The average waiting time ranges from 10 to 15 minutes approximately.
Hours of operation:
- Monday through Friday from 7:00am to 6:00pm.
- To contact ComEd’s customer care department via email sumbit a support case here.
- ComEd does not offer live chat support for customers.
Additional Phone Numbers:
- Business assistance: 1-877-4-ComEd – (1-877-426-6331)
- Bill-payment: 1-888-806-CARE – (1-888-806-2273)
- General Information: 1-866-368-8326
Customer Care Center
P.O. Box 805379
Chicago, IL 60680-5379.
- Commonwealth Edison, also known as ComEd is an energy delivery company that provides service to 3.8 million customers in Illinois.