Macy’s Global Service Numberss

Toll free contact phone number: 1-800-BUY-MACY or 1-800-289-6229

(Tip: If you need to speak with a live representative/human simply press 1 when your call gets answered, then press number 3, and then follow the provided instructions to get help right away)

The average waiting time ranges between 5 and 10 minutes approximately.

Customer Service Hours:

Monday through Friday from 9:00am to 9:00pm
Saturday 9:00am – 7:00pm
Sunday 11:00am – 7:00pm


Customer Support Page:

Another way to get help quick is through Macy’s Facebook page:

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